Below is a list of common questions we receive about pest control and treatments. Each pest type and situation can be very different, so for any specific enquiries please call and one of our helpful staff will find the answer and tailor a solution for you.

Q: How do I prepare my house for my pest control treatment?

A: The answer to this depends on the type of treatment you require. For all treatments we ask that you remove any loose items from the floor and that the area is tidy and accessible. For a cockroach treatment, which is carried out using a spray, we ask that you clear the cupboard under the kitchen sink and and any low level cupboards in the kitchen.

Q: Are the pest control treatments safe for my family and pets?

A: The treatments we use are nonhazardous by Australian Standards.

Q: How often should I have a termite inspection?

A: It is recommended that you have an annual inspection for termites.

Q: Is there a warrantee period for the treatment?

A: This varies with the type of pest treatment that you require. To obtain further clarification please call one of our friendly consultants.

Q: Do I have to vacate the premises for the treatment?

A: We recommend that you vacate the premises for any spray treatments for 2 – 3 hours in order to allow the spray to dry. For rodent or possum treatments there is no need to vacate.

Q: How long before the treatment takes effect?

A: This once again varies depending what type of pest you are having treated. For more information on this please call the office to speak to our consultants.

Q: Are termites and white ants the same thing?

A: Yes they are they same pest, they just happen to be known by two different names and therefore the treatment and prevention of these pests are the same.

Q: Do I have a rat or a possum in my roof?

A: To help identify which animal is in the roof the general rule is that if you are hearing relatively loud noises and activity anytime from dusk until dawn it is most likely a possum causing the commotion. If you are hearing scratching sounds anytime of the day or night this is usually a rat. Regardless of which pest type it is you need to have a inspection and treatment carried out as they can cause damage to your property and not to mention sleep deprivation!

Q: Will the rats die inside my house?

A: This is a difficult question to answer definitely however in our experience the likelihood of this is low.

Q: What do you do with possums in the roof?

A: The treatment we use for possums is a one-way door method. The technician is able to identify where they are accessing the space and carry out basic repairs. If the repairs are of a more substantial nature the technician will identify them for you and provide recommendations on what needs to be done to prevent them reentering the space.

Q: What do I do if I find a wasp nest?

A: If you find a wasp nest it is very important that you do not disturb it as wasps can become very aggressive. It is best to leave it alone and call us to make an appointment for a technician to attend and dispose of the nest.

For more information – call 1300 761 979